Privacy Policy

1. Who We Are

This Privacy Policy applies to San Luis Concrete ("we," "us," or "our"), a concrete contractor located at 607 Main St, San Luis, AZ 85349. Our website is located at sanluisconcretecontractor.com. If you have any questions about this policy, you can reach us at projects@sanluisconcretecontractor.com.

2. Information We Collect

Information You Provide

When you fill out a contact or estimate request form on our website, we collect the information you voluntarily provide. This may include your name, phone number, email address, service address, and a description of your project. We only ask for what we need to respond to your inquiry and schedule your estimate.

Information Collected Automatically

When you visit our website, certain information is collected automatically. This includes your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This information is collected through standard web server logs and third-party analytics tools such as Google Analytics.

Cookies

Our website uses cookies - small text files placed on your device - to help us understand how visitors use our site. These include analytics cookies that track page visits and usage patterns. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request
• To schedule and confirm on-site visits and project appointments
• To communicate with you about your project or account
• To improve our website and services based on how visitors interact with the site
• To comply with legal obligations

We do not sell your personal information to third parties. We do not use your contact information to send unsolicited marketing messages beyond follow-up communications directly related to your inquiry.

4. How We Share Your Information

We share your information only in the following limited circumstances:

• Service providers: We use third-party tools to operate our website and manage communications, including form processing and analytics providers. These providers access your information only to perform services on our behalf and are required to keep it confidential.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction. We will notify you before such a transfer takes effect.

5. Data Retention

We retain the personal information you provide for as long as it is needed to fulfill the purpose for which it was collected - typically for the duration of any project-related relationship and a reasonable period afterward for follow-up or warranty purposes. Analytics data is retained according to the default policies of the analytics providers we use. You may request deletion of your personal information at any time by contacting us at projects@sanluisconcretecontractor.com.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of any marketing communications

To exercise any of these rights, contact us at projects@sanluisconcretecontractor.com. We will respond to your request within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we take this responsibility seriously and continue to improve our practices over time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us About Privacy

If you have questions, concerns, or requests related to this Privacy Policy, contact us at: